Returns Policy

Cancellations and Returns
You have 7 days to cancel after delivery, the following terms and conditions apply. (After 7 days different terms and conditions apply, see below).
Within 7 days of delivery, (Consumer Protection Distance Selling Regulations)

Cancellation (Delivery items only):
You can cancel your purchase at any time before or up to 7 days after delivery. Duty of care must be taken whilst goods are in your possession should you wish to return the item, and you must take reasonable care in their storage and preparation for return. Any accessories and ‘Free Gifts’ received with the product must also be returned.
In order to deal efficiently with your requirements we have a returns procedure form, please call 01 636 63 99 00, or email craig@hcsuk.demon.co.uk to request a RMA form. You may be required to show proof of purchase.

You will receive a full refund including delivery shipping costs. The cancellation is free of charge provided you return the product, the cost of returning the item you ordered will be your responsibility. Should an alternative product be sent in place of your order, then we shall cover the costs of return.

Please take care of any items and packing for return. You may be held responsible for faults caused by accident, neglect, misuse or normal wear and tear and a claim may be made if this occurs

After 7 days Cancellations and Returns:
Cancellation (Delivery items only)
If you wish to cancel your order more than 7 days after delivery, please complete the RMA form and your request will be considered. Items may be accepted back for refund, this may be subject to the condition of the item. Cancellations more than 7 days after delivery may also be subject to the item being in its original packing, the payment of delivery and return costs, a restocking % cost and in some situations a technical inspection charge.

Duty of care must be taken whilst goods are in your possession should you wish to return the item, and you must take reasonable care in their storage and preparation for return. Any ‘Free Gifts’ and accessories received with the product must also be returned.
In order to deal efficiently with your requirements we have a returns procedure, please call 01 636 63 99 00, or email craig@hcsuk.demon.co.uk to request a RMA form.
This does not cover faults caused by accident, neglect, misuse or normal wear and tear.

THIS RETURNS POLICY DOES NOT AFFECT YOUR LEGAL RIGHTS

This Website
We, our Group companies and our suppliers own the copyright, trademarks and all other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non-commercial use. Any other use or reproduction of the material or content is strictly prohibited.
You may not create any link to this website without our prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.

General
These terms and conditions and all transactions relating to this website are governed by English law and are subject to the non-exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions.
These terms and conditions only cover the Boulder Developments Ltd website. Any other websites to which you link from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites which are not under our control.
Boulder Developments Ltd – BHF, Main Street, Norwell Newark, Notts NG23 6JN. England. Company No.  03479247 VAT no.706432554